Terms & Conditions

  1. Detailed description of goods and/or services
    Olga Jewellery is a business in the Jewellery industry that designs and creates custom, high end jewellery.

  1. Delivery policy Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way of Courier.

  1. Export restriction
    The offering on this website is available to South African clients only.
  2. Return and Refunds policy

The provision of goods and services by Olga Jewellery is subject to availability. In cases of unavailability, Olga Jewellery will refund the client in full within 30 days. Cancellation of orders by the client will attract a 3% administration fee. Damages are not the responsibility of Olga Jewellery.

  1. Customer Privacy policy
    Olga Jewellery shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
  2. Payment options accepted
    Payment may be made via Visa and MasterCard.
  3. Card acquiring and security
    Card transactions will be acquired for Olga Jewellery via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  4. Customer details separate from card details
    Customer details will be stored by Olga Jewellery separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  5. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  6. Responsibility
    Olga Jewellery takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  7. Country of domicile
    This website is governed by the laws of South Africa and Olga Jewellery chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  8. Variation
    Olga Jewellery may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  9. Company information
    This website is run by Olga Jewellery based in South Africa trading as Olga Jewellers and with registration number 2008/010899/23 and Olga Goodman(Owner).
  10. Olga Jewellery contact details
    Company Physical Address:
  11. Shop 6274, First Floor, V&A Waterfront, Cape Town, South Africa
  12. Email: info@olgajewellers.co.za
  13. Telephone: +27 21 419-8016/7